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How to check your Windows version to tell if you have a 32 bit or 64 bit operating system
How do I check if I have a 32 bit or 64 bit version of Windows? Knowing whether your computer is running a 32-bit or 64-bit version of Windows ensures you install the right drivers and software designed to work with your type of operating system. Press the Windows key and Pause/Break keys at the same time. Locate…
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Free up disk space after upgrading to Windows 10
How can I free up more disk space after installing the update to Windows 10? The Windows 10 upgrade retains files from your previous installation of Windows for 30 days. This allows you to roll back to your old operating system if you do not like Windows 10. These files can take up a large amount of disk space, especially…
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Preparing and shipping your computer to Acer for repair
Acer wants to ensure that your repair is processed in a timely manner and your product is returned to you in good working order. Having your product repaired by Acer is as easy as 5 simple steps. Step 1: Review your product and customer information Review your return shipping address, telephone number, and your serial…
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How to Install the USB driver for Acer A110 tablet
To connect your Iconia A110 to your computer, you will need to download and install our USB driver. Use the following steps to download and install the USB driver. Visit the Drivers and Manuals section of the Acer support website. Enter your Serial Number/SNID or search for your product by Model. Click the Download link to…
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Windows 10: Reinstall Windows 10 after the free upgrade
How can I perform a clean install after the Windows 10 upgrade? Windows 10 automatically activates online when you upgrade your product to Windows 10. This allows you to reinstall Windows 10 again at any time, without having to purchase a license. You can use the Microsoft media creation tool to make bootable media to…
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Webcam may flicker when using the Microsoft camera application
How can I stop video flickering when when I use the Windows Camera application? The Windows camera application has a flicker reduction setting that can be changed if you are experiencing camera flickering. If you experience this, we recommend adjusting the video camera flicker reduction rate using the steps below.…
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How to connect a monitor with a built-in webcam
How do I setup the webcam on my Acer monitor? Some Acer monitors have a built-in USB webcam that allows you to easily record video or video conference with family, friends or other online gamers. If your monitor has a built-in camera, you should be able to visibly see the camera lens, and the monitor should include a USB…
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Troubleshooting desktop power issues
What can I do if my Acer desktop will not power on? Your Acer product may fail to turn on for any of the reasons listed below. A static electricity build up A failed AC adapter Failed power supply A hardware problem with the product that requires repair Power issues can sometimes be resolved with troubleshooting. Other…
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How to tell if Virtualization Technology is enabled on Acer computers
How can I tell if Virtualization Technology is enabled on my Acer computer? Some Acer systems have Virtualization Technology enabled by default, if the system support it. Use the steps below to confirm if Virtualization Technology is available on your system: Press Ctrl + Alt + Del. Select Task Manager. Click…
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Install, Replace, or Remove a Battery in my Computer
How do I replace the battery in my Acer notebook computer? Systems with internal batteries: Most modern notebook computers have internal batteries that are unable to be removed without disassembling the computer. If your system has an internal battery that is not charging, you may be able to reset the battery using the…
