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Windows 10: How to check for Windows updates
How can I check to see if there are updates for Windows 10? Windows 10 is designed to automatically check for updates. You can use the instructions below if you want to manually search to see if there are updates available. Click the Start button. Select Settings. Choose Update & security. Click Windows Update, then…
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Installing Windows Updates may improve WiFi internet connectivity
This article only applies to: SP314-54N Some users have reported issues accessing the internet after rebooting, even though it successfully connects to a wireless access point. Resetting the access point should temporarily resolve the issue. We recommend downloading and installing Windows updates to update your operating…
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Windows 10 update 2004 may cause finger print reader issue on TMP215-52 series
This article only applies to: TravelMate P215-52 models If you experience any of the following fingerprint reader issues after installing the Windows 10 2004 update, please update the Fingerprint driver to 5.5.2.1124 or later posted on the Acer Drivers and Manuals page. * Finger print reader fails to recognize previous…
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Incorrect key mapping on Enduro ET108-11A tablet
Why does the wrong feature launch when I use the P and F keys? The key mapping for the programmable "P" and "F" key is incorrect. By default, these keys should work as: * P key: Launch camera * F key: Launch files However, with the original pre-installed software, these two functions are switched. This problem will be…
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How to clean and disinfect your Acer products
How can I safely clean and disinfect my Acer products? The CDC recommends using alcohol-based wipes or a spray consisting of 70% isopropyl alcohol and 30% water for disinfecting electronics. Both are considered safe to use to clean your Acer products. Make sure to squeeze out any excess liquid from the wipe and be careful…
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Updating BIOS may cause a black screen after rebooting into Windows
Impacted models: A111-31, A311-31, A114-32, A314-32 and A315-32 Some users have reported a black screen after updating their BIOS to the latest version. This may occur if the BIOS is updated prior to installing the latest video driver. We recommend updating your VGA driver the the latest version on Acer Drivers and Manuals…
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BIOS 1.12 improves AC adapter power continuity
Why does my ConceptD notebook beep and temporarily switch to battery power when I move the AC adapter? Impacted models: CC715-71 CC715-71P CC715-91P If you experience your ConceptD notebook beeping or temporarily switching from AC to battery power, you should update to BIOS 1.12 to resolve this issue. BIOS 1.12 will help…
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Acer Veriton desktop Chassis Intrusion Message
How can I fix the error message "Warning! Your chassis has been opened. Press F1 to continue." A chassis intrusion message may be displayed on startup if the case to your Veriton is opened. You can press F1 to continue to bootup the system, however, the message will show each time you restart the system. You can disable…
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Sleep or Hibernation can be triggered by magnets in devices like phones, headphones, speakers, or magnetic watch bands
Why does my computer screen go off suddenly and then come back on? Acer notebook computers use magnetic sensors to detect when the lid is closed. If you place magnets or magnetic devices near your computer, it could cause the system to go to sleep or hibernate mode. Your computer will automatically resume when the magnetic…
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How can I merge my Acer (C:) and Data (D:) partitions into a single partition?
The hard disk drive is partitioned into two partitions by design. The hard disk drive partitions are listed as ACER (C:) and ACERDATA (D:). The ACER (C:) partition is the primary partition, where the Operating System is located. The ACERDATA (D:) partition can be used as additional storage. Note:: The ACER (C:) partition…
