Reinstall (Powerwash) the Chrome OS
How do I perform a Powerwash to restore my Chromebook to factory defaults? Use the following steps to restore the Chrome OS: Turn off your Chromebook. Press and hold the Esc key and refresh (F3) key and then press the power button to turn on the Chromebook. The Chromebook will boot to Developer Mode. Press Ctrl + D to turn…
Reinstall Chromebook with a USB Flash Drive
How do I reinstall the Chrome OS with a USB Recovery Flash Drive? To reinstall Chrome OS using a USB flash drive, you must have a PC with internet access and a 4GB or larger USB flash drive. To create your USB flash drive, visit our Create a USB Recovery Flash Drive for your Chromebook article. Use the following steps to…
Reset the Acer Chromebase
How can I restore my Acer Chromebase to factory settings? There are three methods you can use to powerwash your Chromebase to restore it to factory settings. The instructions for each method are listed below. Use the instructions in Method 3 if your Chromebase will not boot. Method 1: Login to your Chromebase. Click on…
Adjusting sound on Acer Chromebooks
Acer Chromebooks have volume keys located on the top right side of the keyboard. Each time you press the volume up or down keys, the volume will increase or decrease. Pressing the mute key will toggle the mute setting on or off.
Preparing your Acer Chromebook for video conferencing
How do I setup my Chromebook so I can work from home or do school online? Use the instructions in the video below to configure your Acer Chromebook for video conferencing.
Chromebook may turn on automatically when placed on top of another Chromebook
Why does my Chromebook turn on automatically when I stack it on top of another Chromebook? Some Chromebooks have magnetic sensors that turn off the keyboard when the system is placed in tablet mode. If you stack the Chromebooks, the magnet may automatically power on the system on top. If you need to stack your Chromebooks…
Printing with the Acer Chromebook
How do I hook my Chromebook up to a printer? Chromebooks do not support printing from local printers via USB port. To print from your Chromebooks, you need to connect to the Google Cloud Print service and share a printer: Download and install Google Chrome to the computer where the printer is connected. Open the Google…
How do I charge my Acer Chromebook?
To charge the battery, plug one end of the power adapter into the power port on your Chromebook and the other end into a power outlet. When your Chromebook is plugged in, the charge indicator light indicates the status of your battery. Refer to the image below to locate your indicator lights. For more information about…
Install Android apps on your Chromebook
Can I install Android Apps from the Google Play Store on my Chromebook? Google is providing Android App store support for selected Chromebook models. You must have a supported Chromebook model with the latest OS to enable the Google Play store. Use the steps below to enable the Android App store on your Chromebook.…
How to create recovery media for a Chromebook
You can create a recovery USB drive or SD card to allow you to restore your Chromebook to its factory settings. Use the instructions below to make a recovery drive for your Chromebook using a Windows, Mac or Linux computer. On a Windows computer: To create a recovery drive in Windows, you will need to install the Google…