Check the firmware version of your monitor
How can I tell what firmware version my monitor has? Use the following steps to check the firmware version of your monitor: * Power off monitor. * Press and hold the empowering button + Power button. * Keep holding BOTH buttons. * Release the power button when the desktop appears and immediately release and press the…
Troubleshooting monitor power issues
What can I do if my Acer monitor will not power on? Power issues can sometimes be resolved with troubleshooting. Other power issues are the result of hardware failure and require repair. Your Acer monitor may fail to turn on for any of the reasons listed below. * A static electricity build-up. * A disconnected AC adapter…
Acer ProDock II external monitor support
This article only applies to: Acer Travelmate P645-M, P645-MG, P645-V, and P645-VG. The Acer ProDock II allows you to connect one external monitor using the HDMI, DVI, or DisplayPort. The HDMI, DVI, and DisplayPort are not able to be used with multiple displays at the same time.
Connecting multiple monitors
How do I connect multiple monitors to my Windows 8 computer? Use the following steps to set up multiple monitors and choose your display options: * Plug a monitor into your video port. Windows 8 will automatically detect your monitor. * Press Windows ( ) key + K to bring up the Device charm. * Click Second screen and then…
How do I switch between the VGA and DVI input signals on my monitor?
How do I switch between the VGA and DVI input signals on my monitor? If you have one or more devices connected to your monitor you can switch between the VGA and DVI input signals. To switch between the VGA and DVI input signals follow the steps below: * On the lower bezel of your monitor, press the MENU button to enter…
Where is the serial number located on my monitor?
Where is the serial number located on my monitor? The serial number is an alpha-numeric twenty-two character number located on the rear of your Acer monitor on a white label. Note: To avoid confusion, serial numbers on Acer computers will not use the letter "O", they will only use the number "0".
Why does the monitor display the message, "Input Not Supported"?
Why does the monitor display the message, "Input Not Supported"? The message “Input Not Supported” indicates that the monitor is receiving information from the computer, but not at a supported resolution or refresh rate. To ensure that the computer is sending the correct information to the monitor, start the computer…
Troubleshoot a monitor that is not working
What are some basic monitor troubleshooting steps? If your monitor is not displaying properly, there are a few things you should check to help determine the exact cause of the issue. Some video problems may originate with the video card, video driver, or an incorrect display setting. If the basic troubleshooting steps…