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Where can I order parts or accessories for my computer?
Where can I order parts or accessories for my computer?In Warranty Parts: Please contact our Customer Service for additional support ordering parts for systems that are in warranty. Acer Accessory Store: Purchase power adapters, batteries, recovery media, warranty upgrades and more at the Acer accessory store. Acer Parts…
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How to turn on G-SYNC indicator
How can I tell if G-SYNC is enabled on my monitor? On G-SYNC equiped monitors, you can enable the G-SYNC indicator in the Nvidia Control Panel to let you know when G-SYNC is working. Use the steps below to turn on the G-SYNC indicator. Right click on your desktop. Select NVIDIA Control Panel. Click Display in the top menu.…
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Enable or Disable Secure Boot on an Acer notebook
Secure Boot is a feature designed to prevent malicious software and unauthorized media from loading during the boot process. This option is enabled by default, but can be turned off in UEFI / BIOS. Use the instructions below to enable or disable secure boot. Press and hold the power button for 10 seconds to completely…
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Enable or Disable Secure Boot on an Acer Desktop
Secure Boot is a feature designed to prevent malicious software and unauthorized media from loading during the boot process. This option is enabled by default, but can be turned off in UEFI / BIOS. Bootable media from previous versions of Windows may not be recognized by your Windows 8 desktop. You can change the Secure…
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How to Enter the BIOS Setup
How can I get into the BIOS or UEFI setup on my computer? What is BIOS? The term BIOS stands for Basic Input/Output System. The BIOS is software program or firmware that provides the computer with the instructions that it needs to initialize your computer when it is first powered on. You may need to enter the BIOS screen…
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Computer freezes at Acer screen
What can I do if my computer will not boot past the Acer screen? If your system stops on the Acer screen when you turn it on, we suggest you try the suggestions below to see if they resolve your issue. Remove the battery or press the battery pinhole reset on the product. Remove any external hard drives, USB drives, memory…
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How to change NVIDIA Optimus graphics settings
How do I change the graphics processor preferences using the NVIDIA control panel? NVIDIA Optimus technology allows your computer to automatically switch between the integrated graphics processing unit (GPU) and the NVIDIA GPU. You can manually adjust these settings to change which GPU is used. Use the following steps to…
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PredatorSense software
How do I use the PredatorSense software? Acer PredatorSense software allows you to monitor your CPU and GPU usage, as well as customize your Predator system for optimal gaming performance. Note: PredatorSense options and features may vary by model. Not all systems will support all of the customizable features listed above.…
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Troubleshooting backlight bleeding and light leakage
Can I reduce or eliminate backlight bleeding? What is Backlight Bleeding? Backlight bleeding occurs when areas of light appear along the edges or corners of a display when viewing dark screens in low light conditions. This light leakage should only be visible when viewing dark screens in a dark room. You should not notice…
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Will my Acer monitor work with an Apple computer?
How can I connect my Acer monitor to my MacBook? Acer monitors are plug-and-play, and should automatically be detected when correctly connected to your Apple computer or MacBook. Connect your monitor to your Mac and power the monitor on. You may need to use an adapter if your Mac uses a Mini DisplayPort, Thunderbolt,…
