Why am I not able to load Windows 7 or Windows 8 on my computer?
Computers that ship with new Intel® 7th generation (Kaby Lake) and later processors only support Windows 10. If your computer has one of these processors, you will be unable to install and run older versions of Microsoft Windows operating systems. If you are unsure what version of processor you have, please visit our support article How to tell what processor is in my system" target="_blank.