Acer
Predator
ConceptD
Planet9
微信网上自助派单操作流程 - Acer Community
<main> <article class="userContent"> <h3><strong><em>介绍说明</em></strong></h3><p> </p><ol><li>进入Acer微信服务公众号,找到“自助服务”选项,进入“预约服务”点击“上门预约服务”</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/1.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/1.png" alt="1.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><ol><li>通过扫描或者手动输入机器序列号</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/2.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/2.png" alt="2.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>序列号分为22位字母和数字结合的S/N。如您是通过扫描机身二维码标签的方法,请您确保扫描出来自动显示的序列号与机器核对是完整无误。</p><p>如您多次扫描均无法正确显示,请您手动输入S/N或者SNID(11位纯数字)</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/3.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/3.png" alt="3.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><ol><li>正确填写好个人信息,包括:姓名、电话、具体地址等(均为必填项)</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/4.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/4.png" alt="4.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><ol><li>输入机器的故障现象,并上传<strong>发票或产品凭证</strong>,<strong>产品编码</strong>以及<strong>质保书照片</strong>,点击“<strong>+</strong>”上传</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/5.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/5.png" alt="5.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/6.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/6.png" alt="6.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/7.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/7.png" alt="7.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p> </p><p> </p><ol><li>上传完毕后勾选“我已阅读并同意 宏碁隐私条款”,点击 “提交申请”,如资料齐全,后续会有专员与您联系具体上门事宜。</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/8.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/8.png" alt="8.png" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><ol><li>如您点击 提交申请 后,出现提示“该产品暂无法上门,请与400客服联系”,则可能是您的产品不带有上门服务,或者上门服务期限已过。</li></ol><p>您可以通过微信公众号的 自助服务-质保信息与政策-质保信息查询 功能,查询您机器的保修信息。或者您可以直接拨打400-700-1000联系400客服处理</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/9.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6029997/uploads/migrated/acer_final/67629/9.jpg" alt="9.jpg" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>
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