04-24-2013 01:53 AM
Bluetooth capabilities have completely ceased to work on my Acer Iconia w700. I have recently updated windows 8 and a refresh point did not fix the problem. Under PC Settings- Wireless, the bluetooth on/off toggle option has COMPLETELY DISSAPPEARED.On top of this, bluetooth settings on the desktop are also dysfunctional. PLEASE HELP!
This video on Youtube discusses how to set up bluetooth, BUT on my computer the bluetooth option under Wifi is gone. WHY!!!!! I have confirmed by means of using several other devices that have worked before that bluetooth is indeed not working because they are unable to connect. This issue is definately less than 2 weeks old. Thanks!
04-26-2013 03:31 AM
Open "Acer Ring" and use that bluetooth on/off toggle. This made the bluetooth toggle reappear back in PC settings. Weird Huh?
07-06-2013 05:13 PM
Update BIOS with the below link
11-28-2013 10:26 AM - edited 11-28-2013 10:58 AM
THIS JUST HAPPENED TO ME. PLEASE HELP!!! .
your next post indicated this " Open "Acer Ring" and use that bluetooth on/off toggle "
i use Search Everywhere using charms, i could not find "Acer Ring" or "Bluetooth" !!
The Bluetooth option has just dissappeared from PC Settings !!!!!!!
Settings - PC Settings - PC and Devices - [BLUETOOTH TAB GONE]
it has dissppeared from the taskbar too!!
I have installed the Microsoft Bluetooth Sculpt Comfort Mouse
it has irriratingly lost connection many times, but the connection would reconnect after awhile. but now the bluetooth option is gone and i could not reconnect my bluetooth device!!!
refreshing and restarting my computer would not help!!
Windows 8.1, Acer Aspire V7-582pg laptop!
Laptop is one month old and mouse is 2 weeks old!!
11-28-2013 02:11 PM
Is the Bluetooth icon visible in device manager ?
If so, check for settings or driver errors. Might try reinstalling the driver
If not look for a malfunction indicator or "unknown device" and search for a new driver
11-28-2013 07:16 PM
Feel your pain -- I had this happen a long time ago under Win8 (has not happened since upgrading to Win8.1). You said you "recenly updated Windows 8" -- what did you update?
IMHO -- it sounds like a driver issue. So downloading and updating the drivers might be a good first step.
Beyond that, see below. I give no guarnatee about the steps written here, so try it at your own risk. This is from memory.
Again -- YMMV and try at your own risk (honeslty, there's no real risk in my mind -- uninstalling and re-installing a device is pretty straight forwrd).
As stated, I had this happen to me but it was a long time ago and I'm almost certain I had to de-install and then re-install the BT device.
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