Acer windows 10

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SJGascho
SJGascho Member Posts: 1 New User
edited March 2023 in 2017 Archives
Cannot sign on. Keeps saying invalid password. Does a reset remove windows 10?

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  • billsey
    billsey ACE Posts: 31,719 Trailblazer
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    Are you using a Microsoft account (the default) or a local account (requires jumping through some hoops)? If you are using a Microsoft account you can go to their site and reset your password, which will reset it on the computer. If you're using a local account a reset won't clear it, you have to go through the system recovery and reimage back to factory defaults (or take it to a knowledgeable technician who can likely get the password reset for you).

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