Acer iconia w4-821P tablet freezes when hang out.

AlluBoy
AlluBoy Member Posts: 3 New User

Hello everyone. I have problem with my Acer Iconia w4-821P tablet. When I don't use the tablet it freezes. I have latest bios version (1.16) and all other updates and tablet is up to date. Operation system is Windows 10 Pro. Is there solution to fix this problem?  And I have done windows reinstall but that did not help. When the tablet freezes , I can't do nothing only push power button to shut off and start again.

 

AlluBoy

Best Answer

  • AlluBoy
    AlluBoy Member Posts: 3 New User
    Answer ✓

    This problem is solved. Reinstalling with Windows media solved it.

Answers

  • billsey
    billsey ACE Posts: 31,663 Trailblazer

    Do any error messages show up in Event Viewer? Is the display still live, with your desktop and apps displayed? I'm trying to help pin it down to the OS, a driver, or an app causing the issue.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • AlluBoy
    AlluBoy Member Posts: 3 New User
    Answer ✓

    This problem is solved. Reinstalling with Windows media solved it.