Acer aspire factory restore fail

Marine1_JT
Marine1_JT Member Posts: 2 New User
edited March 2023 in 2017 Archives
I'm trying to perform a standard factory reset and both times it says fail error code=0x45d (WIMApplyImage cannot apply image because of an I/O device error.

Answers

  • Marine1_JT
    Marine1_JT Member Posts: 2 New User
    Now window won't start up
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    try to press ALT+F10 at boot to enter Acer recovery and do the factory restore.

    I'm not an Acer employee.
  • musicologist64
    musicologist64 Member Posts: 2 New User

    I tried that with my Acer Aspire 5741z and it just keeps going back to the screen "windows failed to start. A recent hardware or software change might be the cause.  This happened when I tried to do a factory reset.  I've pressed "alt" and "f10" and it still goes back to that screen.Windows failed to start screen shotWindows failed to start screen shot

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    it gives you the same error if you try to boot normally?

    I'm not an Acer employee.
  • musicologist64
    musicologist64 Member Posts: 2 New User

    Yes it does.  One person told me that my hard drive may have just died.  So I am ordering another hard drive and a Windows 7 installation disc.