Lost Bluetooth and USB functions Acer Aspire E510

sandi1963
sandi1963 Member Posts: 2 New User
edited March 2023 in 2017 Archives

My daughters laptop is now missing her bluetooth and usb capabilities, how can I restore them I have triedalmost everything on the internet.

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Have you checked in Device Manager (right click on start square and select Device Manager) for any errors, informational flags, or failures for a driver to load ?

  • sandi1963
    sandi1963 Member Posts: 2 New User

    Yes I have checked no bluetooth showing at all and usbs are not working at all I can plug in a mouse and it lights up but thats it a flashdrive will not owrk in the slot and the intel trusted execution engine interface has that exclamation mark.  I cannot reset to factory defaults as it just updates to windows 10 again.

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Had you seen this ?