My Acer 7 laptop will not hold a charge any ideas on how to resolve this please?

Benson11
Benson11 Member Posts: 2 New User

Any views or tips gratefully received.

 

Thanks

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Benson11,

     

    Depending on the age of the system, it could be a couple things; the battery, the charging adapter, or the motherboard.

     

    Two of the three you can troubleshoot:

    When the system is powered on is the battery charging light illuminated?

    When the system is powered off is the battery charging light illuminated?

    You can try a different charging adapter to see if that resolves the issue, the same can be said for the battery.

     

     

  • Benson11
    Benson11 Member Posts: 2 New User

    Thanks Justin the charge light doesnt come on and I have got a replacement charger on route so will try that if that doesnt work then a new battery then who knows.

     

    Regards