acer v5 - 573 automatically shuts down at 35% battery level.

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ging Member Posts: 2 New User

Hi. I noticed yesterday that my acer v5 573 automatically shuts down at 35% battery level.  I tried charging it again then it happened again. It just shuts down at 35%. Then I fully charged the laptop and tried using it for sometime. After about 20 minutes of music, the battery level was still 100%. How could this problem be resolved?  The laptop is new. Thank you.

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