My Accer V5-571 is extremely slow at startup and becomes very hot, freezing frequently

odeneho
odeneho Member Posts: 2 New User

My Accer V5-571 Laptop running on Windows 10 is extremely slow at start up and becomes very hot, freezing frequently.

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Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator
    Answer ✓

    I recommend reloading Windows to see if it helps the slowness and freezing. If it does not, I suggest you contact technical support for repair options. I am including instructions below for reloading Windows without losing any data.

     

    http://acer.custhelp.com/app/answers/detail/a_id/37335

  • odeneho
    odeneho Member Posts: 2 New User

    Thank so much, this solution has worked for me, but found out that one of my USB port does nit work now.

     

    My system now works faster.

     

    Thanks so much