International Travelers Warranty

ysopoon
ysopoon Member Posts: 1 New User

HI,

 

I bought my laptop in Hong Kong

last year, and I am in the States now.
My laptop has some problem

with the fan, so I want to fix it. 

 

However, the system said my

SNID and serial number is invalid,

so I cannot get any help by calling, 

and I am even not able to send an

emial or chat with the stuff online. 

I feel helpless. 

 

What can I do with my "INVALID"

SNID to get help?

 

Thanks.

 

 

 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You have a private message.

  • Kieuchen
    Kieuchen Member Posts: 1 New User
    Hi, I have the same problem with the international travellers warranty. I bought the laptop in the UK but am in the US now. Please advise me on what's best to do. Thanks
  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Kieuchen,

     

    Hi, if you'll send me a private message, I'll be glad to help you get in contact with our support team.

     

    Thanks,
    Cory

This discussion has been closed.