Aspire s7-191 hot key failed after updating & BIOS update falied

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glimpse
glimpse Member Posts: 4 New User

HI,

 

Yesterday i upgraded my s7 to win8.1 from win8, then after installed all of
the windows update and the Elan driver( which is to fix the double finger
scrolling issue) and the Wifi & BL driver, some strange issues hits me.
 The hot key: FN+up/down/y. None of them can control the system volume any
more.

 At the same time, the hot key which can control the others function
still working well.

Please please, how can i fix it .

 

Plus, the new BIOS v_2.18 cannot be applied in my laptop. After restarting , freeeeezing in ACER screen for a century.
Thanks in advance

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
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    hi...Smiley Happy

     

    You need to install the lauch manager application to resolve the issue with functions key

    Download launch manager App

    You are unable to install the new BIOS v_2.18 since it was released for model S7-391, I see that your computer model number is S7-191.

    Please note that upgrading your system BIOS incorrectly could harm your Acer computer.

     
  • glimpse
    glimpse Member Posts: 4 New User
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    Thank yo Sharanji, but thing is not as easy as you thought.

    I'v found the reason why the VOLUME hotkey failed.

     

    PLEASE don't install the update "win8.1_wifi_10.0.0.276_BT...."(version 8.0. 1.314) which is posted by ACER LIVE UPDATE.

     

    By the way, there indeed have a BIOS update, v_2.18, shown in the offical support site, at the same time, one of update posted by LIVE UPDATE required the BIOS update too.

    SO ,pls work with coders and fix those issuses.

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