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Visitor
Crows0
Posts: 2
Registered: ‎01-07-2014

Aspire V5-552G-8409 freeze

[ Edited ]

Hello everyone!

 

My laptop freeze when i m connected to the internet(wi-fi, ethernet), i can't do anything, the screen freeze, mouse, ctr+alt+del doesn't work, i have a acer aspire v5-552G-8409 with windows 8 but when i'm not connected the freeze doesn't occur.

 

Can you help me please?

PS: i've updated all the drivers from Acer.com corresponding for my laptop but that don't change anything.

Leader
HK53T
Posts: 772
Registered: ‎12-11-2012

Re: Aspire V5-552G-8409 freeze

have you try to reload the system back to factory? maybe some malware or virus or something mess it up?

New Visitor
Dirky
Posts: 1
Registered: ‎02-19-2014

Re: Aspire V5-552G-8409 freeze

Help, mine does the same thing. I've tried numerous things, but it still freezes. The most was 8 times in 4 hours.

Very aggravating.

New Visitor
MapleOne
Posts: 1
Registered: ‎02-23-2014

Re: Aspire V5-552G-8409 freeze

i've been having the same problems, right out of the box. Staples replaced it. New one was running fine for about 3 months, same problem happening again!

Visitor
Crows0
Posts: 2
Registered: ‎01-07-2014

Re: Aspire V5-552G-8409 freeze

Hi everyone! sorry for the late feedback, but i think i found a solution: I just disabled my ethernet device in device manager, since i haven't encountered any problems, no more freeze.

The only thing is now i have only the Wi-fi to connect on the internet, but i just get used to it.

 

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