Ultra-Thin

[GaryD]

My acer aspire s7 keeps shutting down.  It has done is 5 times while trying to register and logg this complaint!

The battery is full and this is happening all the time.

[Jodie]

What kind of a screwdriver do I need for this? I went to fetch the one I have for glasses, but then when I looked closely I see I need a star of some sort.

Thanks!

Jodie

[jmyii]

See my previous message - you need a Torx T6, available as part of any Mac tool kit.  Sometimes available at Radio Shack (though the set I got there only went down to T8, not as small as T6...)

Good luck - fixed my S7 392 right away.

[airman]

Exactly the same problem for me, it only shut down while on battery power. Which is made me mad!!!!

Acer, please find the solution for that problem ASAP!!!!! 

[jmyii]

See this post:

https://community.acer.com/t5/Ultra-Thin/Acer-Aspire-S7-391-9413-keeps-shutting-down-randomly-while-...

Solved the problem for me...

[sonorousgiraffe]

I found that all the screws were loose on the back of my S7-392.  In fact, I've lost one!   

But after tighting them all down, it's running on battery power with no shutdowns.

I take my laptop out of my bag every day set it on my desk and put back when I leave.  If screws are getting loose and falling out because of that, then I think that's a pretty poor design by Acer.  Especially when you spend over $1400 on a computer.

Does anyone know where I can get a replacement screw for the one that fell out?