Ultra-Thin

[bdanyi]

Will Acer ever update its drivers so that I can use my laptop with Windows 8.1?

[laurent_14]

Hello bdanyi,

What's the exact model of you desktop? (Aspire M serie is a desktop) 

[bdanyi]

It is a Aspire M5-481PT -- and it is a laptop... not a desktop

[laurent_14]

For Aspire M5-481PT under Windows 8.1-64 bits (UK or F Acer website):

Audio	Realtek	Audio Driver	6.0.1.7032	393.5 MB	2013/10/11	Download
Bluetooth	Atheros	Bluetooth Driver	8.0.1.305	251.5 MB	2013/10/11	Download
CardReader	Realtek	Card Reader Driver	6.2.9200.21238	10.3 MB	2013/10/11	Download
CardReader	Realtek	Card Reader Driver	6.2.9200.28144	10.2 MB	2013/10/11	Download
MgmtEngine	Intel	ME (Management Engine)Driver	9.5.14.1724	114.2 MB	2013/10/11	Download
TouchPad	ELANTECH	Touchpad Driver	11.6.27.201	123.2 MB	2013/10/11	Download
TouchPad	Synaptics	Touchpad Driver	17.0.6.13	121.7 MB	2013/10/11	Download
VGA	Intel	VGA Driver	10.18.10.3304	154.4 MB	2013/10/11	Download
Wireless LAN	Atheros	Wireless LAN Driver	10.0.0.263	251.5 MB	2013/10/11	Download

[bdanyi]

These are not what I am looking for.  I have tried these and they do not work.  Here is a previous post that I had made: I had recently installed the new 8.1 update and noticed that my sound card stopped working intermittently.  I would go to device manager and uninstall, restart, and it would work again for a few days.  It became more frequent so I refreshed the OS, reinstalled all the updates and upgraded once again to the 8.1 and its new updates.  The sound worked for a week and now it will not work at all.  I have tried everything.  Under device manager, it states the the Bluetooth Audio Device is not working.  The only audio device listed is the Intel Display Audio.  I have downloaded the recommended drivers from the Acer site and they will not even open up to be installed. 

So until I know that there is an update that allows my sound to work, I won't be updating to the windows 8.1. I am not going through all that again. 

[laurent_14]

Link: Realtek High Definition Audio Codecs (R2.73)

[bdanyi]

I tried those as well.  I tried every driver I could find.  Older as well as newer versions.  

[laurent_14]

Hello,

Have you checked if you have one or more devices in "conflicting device list" (Resources tab)?

Otherwise you can try to uninstall the bluetooth driver(s) and test if your sound card works correctly. 

[bdanyi]

I will have to check that again if I decide to do the update anytime soon.  What I can recall is that it said either a device was not installed at all or it was working normally.  I don't remember anything inbetween.  Is there anyone I could contact directly with the issues that I have?  I feel that it will take a little more than what I can do. 

[laurent_14]

Try to uninstall one of two drivers.

You can contact the Acer support of your country by email or phone but ...

Indicate me the model of your sound card (example ALC888).