T232hl

acorreia
acorreia Member Posts: 3 New User
edited March 2023 in 2016 Archives

Hi --

 

I have a T272hl monitor and it works perfectly so, decided to add a T232hl to my system as a second monitor. When I did so earlier today, it turned on and looks great, except, when I touch the T232hl, the T272hl responds, not the T232hl monitor.  It is as if the computer thinks I am touching the T272hl

 and not the T232hl itself.

 

I have the 1st monitor as the T272hl and the T232hl as my 2nd monitor.  The 1st monitor is set to extend display.  Overall, not sure why my touching the T232hl would affect the T272hl monitor.

 

I have disconnected and reapplied the USB.  Used two diff USB cables.  Not sure what else to do?

 

Suggestions, please?  Thank you.

 

Best Answer

  • acorreia
    acorreia Member Posts: 3 New User
    Answer ✓

    UPDATE:  Its been a few days and no one from Acer Support has offered any assistance yet.  What gives?

     

    MY CONCLUSION: The T232hl touch works great as an individual main monitor only.  Touch DOES NOT WORK on this monitor when my main monitor (T272hl) is active.  So, of two touch monitors, only one can work at a time which is not my desired workflow at all.

Answers