Buttons and control stopped working

Lottyiam_14
Lottyiam_14 Member Posts: 2 New User
edited March 2023 in 2014 Archives
Buttons on tv and remote control have stopped working. Changed batts and left off over night.
Freeview box and reception are fine. Tv is al2671w
Many thanks

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Unfortunately, I do not have any suggestions for troubleshooting this issue. I suggest contacting technical support in your region for further assistance with this issue.


    Acer Service and Support

  • Lottyiam_14
    Lottyiam_14 Member Posts: 2 New User
    Hi, thanks for your response.
    I unplugged the power cable from tv and it worked. However I noticed this morning it's frozen again, so when I get home I will give it another go. I suspect that this may be what I have to do every now and then.
    Thanks again.