My ACER ASPIRE SW5-171 RANDOMLY SHUTDOWN

bhabko07
bhabko07 Member Posts: 2 New User
edited March 2023 in 2017 Archives

Hi.. I have a laptop here purchased about a year ago. But since I have it, I have this problem that even the repairman can't seem to solve. It randomly shutdown, it automaticaly shutdown even it has enough battery and its not even over heating. Its BIOS version is V1.04 and currently using Microsoft Windows 10 Home 64 -bit. I seldom used my laptop and I even just use it a few hours each time.

Answers

  • JackE
    JackE ACE Posts: 44,478 Trailblazer

    What was the factory-installed Windows version, Win8.1 or Win10? Jack E/NJ

    Jack E/NJ

  • bhabko07
    bhabko07 Member Posts: 2 New User
    Thanks for your response..If I remembered it right, its 8.1 and we upgraded it to windows 10
  • JackE
    JackE ACE Posts: 44,478 Trailblazer

    OK. The battery charge indicator may need to be recalibrated. When this happens have you tried the reset pinhole next to the mic hole? Jack E/NJ

    Jack E/NJ

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Wonder if this one has the microswitch that is affected by a loose screw like my R3.