Acer Switch Alpha 12 SA5-271 bricked

razed
razed Member Posts: 2 New User
edited March 2023 in 2017 Archives

My Switch Alpha 12 has worked ok for 7 months.

Then today, it didn't wake up from a hibernation (there was a Windows 10 update earlier today, but it worked fine after that).

 

When I plug in the charger, the little led light on the power button does not go on.

When I plug my iPhone into the USB port, the iPhone doesn't see anything.

Holding the power button down doesn't do anything.

Attaching or unattaching the keyboard doesn't do anything.

 

Near as I can tell, the machine is completly dead.

Is there anything I'm missing?

 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    try a long press power button + volume UP (about 40-60 seconds) with and without AC charger connected

    I'm not an Acer employee.
  • razed
    razed Member Posts: 2 New User

    Thanks!

    Sadly, ever that key combination it still remains a brick :-(

    Back to Acer it will go.

     

  • GeekoLUnDsOp
    GeekoLUnDsOp Member Posts: 14 New User
    Try to charge it for few hours because i am afraid that the battery is died and need to be charge. If it still not turning on and then i guess you need to bring it to be repaired.