R15 broken left hinge area and screen

Captain_Chicken
Captain_Chicken Member Posts: 2 New User
edited March 2023 in 2017 Archives

Hello,

I bought this laptop off of acerrecertified and have been using for school for the past 2 months. What I just noticed after i pulled it out of my bag,

image (1).jpegimage.jpeg

First, the lower plastic frame is cracking and falling apart, and second the aluminum screen frame has separated. I tried to push the screen back together but it wouldn't clip back on. What should i do? is this product under warranty? I'm afraid if i send it in to get repaired, it will just break again because of poor engineering, and i have read this problem is common across acer's laptops.