Wrong Laptop Name - Live Updater

VinceyKapincey
VinceyKapincey Member Posts: 3 New User

Hi there,

 

Ever since I got my laptop back from repair 6 months ago, my Live Updater is telling me that I have a different model to the one I have.

 

I have a V5-571G whilst the updater tells me I have a V5-431

 

 

It also says I have a V5-431 in the Identity Card program

 

 

This has only happened AFTER I got my laptop back from repair

 

My laptop is running Windows 8.1 after updating from Windows 8

 

Any help would be great. Thanks.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Unfortunately, it seems incorrect CMOS settings were loaded at repairm. I recommend contacting the service center that repaired the system. The system would need to be serviced again to correct the error.

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