No Windows Vista Basic DVD but I do have a Product Key!

WinDroid
WinDroid Member Posts: 2 New User

Hi

 

I am using a borrowed Acer E625 eMachine that shipped with Vista Basic.  It obviously has a product key underneath but the Vista installation and recovery partitions were both formatted to Linux.  This is not satisfactory as the Linux OS is not mature.

 

There is nowhere I can find a DVD to install from. Acer does not even recognize this machine's SN or SNID as underneath; it probably is too old.  Being dependent upon a state disability grant, I cannot afford a Vista CD.

 

Can I perhaps download it and make my own DVD, then install from there and activate using the actual product key?  If so, please share the link with me.

 

Thanks a million

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,046 Trailblazer

    Hello WinDroid,

     

    In which country do you live?

    You can't download the eRecovery medias.

    France
  • WinDroid
    WinDroid Member Posts: 2 New User

    I am in South Africa and very far from Johannesburg, which makes it rather difficult.  Most PC vendors are based there and have unsatisfactory representation elsewhere, as they only depend upon retailers.

     

    In a culture where people just throw things away because it is old, nobody wants to add some effort to anything and courteous service is not their priority.

  • laurent_14
    laurent_14 ACE Posts: 10,046 Trailblazer

    Hello,

     

    You can order the eRecovery media DVDs on South Africa Customer Service:

     

    1. Recovery using CDs or DVDs
    2. Click on the link Customer Service
    3. To send an e-mail click on Customer Care
    4. Normally, you see this page Ask a Question

    Windows Vista is always supported by Microsoft and Acer too.

     

    France
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