Need Help with Intel HD Graphics

MariusGaius
MariusGaius Member Posts: 4 New User
edited March 2023 in 2014 Archives

Today i just buy Acer ES1-511-C3KV i download the auto update infinity tool to instal graphic driver , the tool download the driver but i got that error WHAT I NEED TO DO I DONT HAVE THE GRAPHIC OPTION IN BIOS. I have windows 7 32 bitsI get error Your computer does not meet the minimum requirement for installing the software when i try to install hd display drivers.

Best Answer

  • laurent_14
    laurent_14 ACE Posts: 10,042 Trailblazer
    Answer ✓

    Hello,

     

    Your laptop works normally under Windows 8.1-64 bits.

    On the Intel website, I found this documents about Celeron N2830:

     

    "Note: 1 Microsoft Windows 7 operating system is not supported on Celeron® Processors J1750/J1800/J1850/J1900/N2805/N2806/N2807/N2808/N2810/N2815/N2820/N2830/N2840/N2910/N2920/N2930/N2940 with Intel® HD Graphics and Pentium® Processors J2850/J2900/N3510/N3520/N3530 with Intel® HD Graphics"

    France

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,042 Trailblazer
    Answer ✓

    Hello,

     

    Your laptop works normally under Windows 8.1-64 bits.

    On the Intel website, I found this documents about Celeron N2830:

     

    "Note: 1 Microsoft Windows 7 operating system is not supported on Celeron® Processors J1750/J1800/J1850/J1900/N2805/N2806/N2807/N2808/N2810/N2815/N2820/N2830/N2840/N2910/N2920/N2930/N2940 with Intel® HD Graphics and Pentium® Processors J2850/J2900/N3510/N3520/N3530 with Intel® HD Graphics"

    France
  • MariusGaius
    MariusGaius Member Posts: 4 New User
    you have right he comes with 8.1 preinstaled but i make windows 7 install because i love much. today i make a ne install of windows 8 and the video grafic works but after restart i got bootmgr missing press alt deletr etc to restart. From my experinc you need to give me a advice : i need to boot the usb windows 8 again and make repair and startup repair do i have right?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Yes. You must boot again with win8.1 media, go to repair and automatic repair.
    I'm not an Acer employee.
  • Grazie IronFly! Smiley Wink

    France