Connecting WD external drive to aspire v5

acrev5
acrev5 Member Posts: 1 New User
When trying to download photos from a WD external drive, the ASPIRE v5 , via a USB, the V5 does not recognise the unit.
Any suggestions?

Answers

  • Daenerys_WD
    Daenerys_WD Member Posts: 1 New User

    Hey,

     

    Could you give more details about your issue? Does the drive show up in My Computer, Device Manager or Disk Management? You could try some basic troubleshooting steps. I'd suggest you to make sure that the drive is properly connected and try a different cable and a different port. You can as well check if all drivers are up to date. It would be great if you can connect it to another computer and see if it works, this will help determine if it is an HDD related issue.

     

    Good luck Smiley Happy

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