acer z150 can't connect to the camera

Kembara
Kembara Member Posts: 2 New User
edited March 2023 in 2014 Archives
I have bought acer z150 for my daughter, but the device display can't connect to the camera every time we touch icon camera or another camera application. What should I do ?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Try a factory reset (you will loose all your data):

    system settings/Backup&reset/Factory data reset

     

    if camera still have issue, contact your reseller or  regional Acer support service.

    I'm not an Acer employee.
  • Blau__
    Blau__ Member Posts: 1 New User

    Im have this problem too and im clean fone, inastal fabric setings from Android menager, and end of instal new room - and what nothing help... And im dont know what hapend if this problem of Adnroid Kit kat ?? 2.2 od hardware of telefon??
    And this telefon have only 4 months

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You can try to download a free camera application from Google play:

    https://play.google.com/store/search?q=camera

     

    if this new camera application still has issue on starting camera hardware, contact your seller or Acer support service, need a warranty fix.

    I'm not an Acer employee.