Acer Liquid E2 Update (servers down)

BigBruno
BigBruno Member Posts: 6 New User

Hello i want to update my device but the servers are down

 

Update service temporary unavailable. Please try again later.

 

Statuscode:1004

 

I'm having Build-number: Acer_AV061_V370_1.004.00_WW_GEN1s

 

 

Please fix it !!

Answers

  • goliath748
    goliath748 Member Posts: 1 New User

    Hello 

    I have de same problem, after my litle child (2year hold) take te phone backgone in recovery and have now  the same build number ACER_AV061_V370_1.004.00_WW_GEN1s

    Please fixit or gave a solution

    Kinds regards david

  • BigBruno
    BigBruno Member Posts: 6 New User
    after a week still not working.

    PS. i have to say the support is great here
  • Bonjo
    Bonjo Member Posts: 3 New User

    Same problem , I'm having Build-number: Acer_AV061_V370_1.023.00_WW_GEN1,
    anyone knows how to fix it ?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    If you check manually for OTA, the 1004 error appears since it connects to and old server that's out of service now (don't know if momentary).

    the only way to receive updates, is to check the automatic updates (it takes around 8 hours from check to check) under System/settings/about phone/system updates

     

    By the way the KK 4.4.2 updates for tablets, are generating heavy data traffic and you can't see any notification about new updates for E2 for a long time. 

    I'm not an Acer employee.
  • emanuelft10
    emanuelft10 Member Posts: 4 New User

    Do you think we will receive kit kat?

  • ryuobriones
    ryuobriones Member Posts: 1 New User

    i just bought a acer liquid e2 and im trying to update my android version. i've tried to follow your instruction to go to settings/about phone/system updates.still doing the same error TRY AGAIN LATER STATUS CODE 1004. now, i cant update my phone android to kitkat.plese do help me fix this problem. 

  • WillL
    WillL Member Posts: 121 Troubleshooter
    Kitkat is not available for the E2.
This discussion has been closed.