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Regular Visitor
conoscenza
Posts: 4

Re: ACER Z110 TOUCHSCREEN MALFUNCTION

@slyrussel:

say us what acer support will say you about this problem!

 

ok?

Regular Visitor
DudeWithAZ110
Posts: 3

Re: ACER Z110 TOUCHSCREEN MALFUNCTION

Same problem :smileysad: Please Acer fix this

Visitor
ahwee321
Posts: 1

Re: ACER Z110 TOUCHSCREEN MALFUNCTION

Already have a solution for this or maybe software patch?
Regular Visitor
conoscenza
Posts: 4

Re: ACER Z110 TOUCHSCREEN MALFUNCTION

My friend sent his smartphone to Italian Acer assistance, where they replaced motherboard!
After two or three weeks, the problem was born again!
Acer does not have fix that problem, I think that they aren't able to solve it.
Anyway if you put a piece of paper between battery and cover the issue should be solve!
Try and give us a feedback!
Visitor
pakchick
Posts: 2

Re: ACER Z110 TOUCHSCREEN MALFUNCTION

did AcerCS gave u a solution for that?

Visitor
alzahravi
Posts: 1

Re: ACER Z110 TOUCHSCREEN MALFUNCTION

Hi,

 

I am Facing same problem, but after repair in service center, the problem is solved,

and engineer say only fix minor problem.

 

Regards,

Alza

 

Regular Visitor
DudeWithAZ110
Posts: 3

Re: ACER Z110 TOUCHSCREEN MALFUNCTION

Did you tested the phone for a few weeks or just a few days ? What problem did they fix ?

Regular Visitor
applesauce
Posts: 4

Re: ACER Z110 TOUCHSCREEN MALFUNCTION

Mine is currently at the research and repair centre - I will keep you informed about what they did and if the problem is corrected. I must say that until now they were very helpful.

 

Regular Visitor
DudeWithAZ110
Posts: 3

Re: ACER Z110 TOUCHSCREEN MALFUNCTION

I've sent mine back to Acer support. I have the phone back for more than 3 weeks now and it looks like the problem is solved

Regular Visitor
applesauce
Posts: 4

Re: ACER Z110 TOUCHSCREEN MALFUNCTION

[ Edited ]

Hi there,

Recently I got my phone back from the Acer repair centre. Excerpts from the report:

 

repair action: LCD sponges replaced (I was not aware of the fact that we have sponges in our phones..:smileyhappy:)

Software update

 

The part number of the replaced item is 47.HBFH7.A01

 

Up till now the improvement is spectacular. The fault is completely cured, and there is a very significant improvement in the performance when I open large PDF documents. Before the repair, I would get blank pages in the document that the machine refuses to load. Now all is working perfectly.

 

Solution to the screen blocking problem in four steps:

 

1. backup your phone (I used superbackup - a free application that works great. Backs up all your apps and everything)

2. Put it back to factory data settings (If you don't, they will anyway)

3. remove your SD card with the backup data and your sim card and keep them safe

4. bring your phone back to where you bought it for repair under warranty

5. Wait 2 - 3 weeks and get back your great machine - working better than ever

 

Who in the world would want an iphone if you can have all this for just 100 euro...???

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