my acer k335 showing a white horizonatl line (3inch) in the center of the screen. help!

totocabugao
totocabugao Member Posts: 1 New User

My k335 projector shows a white horizontal ine in the middle of the screen, it appears when using it for about 40minutes to 1 hour from cold start. Whatever i used (hdmi/vga/video) as a source it appears at about that time.   can anybody help me, whats wrong with it?  Thanks in advance

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    totocabugao,

     

    Sorry to hear you are having problems with this unit. If you have tried multiple connections and it's still presenting the line on the screen it could be having a hardware which could mean the unit might need to go in for service to get looked at.

  • feyoung1969
    feyoung1969 Member Posts: 5 New User
    I bought my Acer K335 LED projector on January 30 2016 in Canada and I didn't use it until I came to China a month ago. I used it for about 50 hours so far and now it's not working and the Lamp light is flashing and it turns off by itself after a few seconds after turning it on.

     

    [edited for privacy]