Xb271hu glossy !!!???

Toixboy
Toixboy Member Posts: 3 New User
edited March 2023 in 2017 Archives
I've just purchased this monitor xb271hu and I'm so confused as mine came with glossy screen not Matte one since every single one I've seen for this model is matte why mine came glossy !!??? Someone help me plz
Pic : http://i.imgur.com/Kg2GqVF.jpg

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    Can you post the product code?

    it's like UM.HX1EE.A01

     

    you can find it on the box.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    Can you post the product code?

    it's like UM.HX1EE.A01

     

    you can find it on the box.

    I'm not an Acer employee.
  • Toixboy
    Toixboy Member Posts: 3 New User
    Yeah sure it's : UM.HX1EE.005
  • Toixboy
    Toixboy Member Posts: 3 New User
    Lol I've just pressed accept as solution by accident XD sorry also I wish u can help me
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    i will ask to a friend. Smiley Happy

    I'm not an Acer employee.
  • Hi Ironfly, Smiley Happy

     

    Hmmm... it's strange.

    According to the part number, the monitor is XB271HUbmiprz.

    • Specifications from this UK reseller: Screen coating - Anti-glare so Matte
    • Specifications from this French reseller: Surface dalle - Mat so Matte
    • The LCD panel should be this one: Antiglare so Matte

      UM.HX1EE.005: E means EMEA and E EMEA. It's the same model for EMEA apart the power cord. EMEA = Europe Middle East Africa.

    Hi Toixboy,

     

    You should contact your Acer support. They will be able to find the information with the full serial number. May be a series was manufactured with a glossy panel or an process error.

     

    France
  • jameswilson1045
    jameswilson1045 Member Posts: 1 New User

    hey whats going on were you able to find out how you got a glossy version of the panel i would love to get my hands on one