Predator XB271HUA randomly "crash"/goes black

Bekker
Bekker Member Posts: 1 New User
edited March 2023 in 2017 Archives

I recently bought a XB271HUA, and it worked beautifully for the first couple of weeks.

It then started randomly "crashing".
What happens i that the screen goes black (the LED keeps being blue), windows looses the connection to the screen.
The on/off button wont respond, and i have to pull the power to the monitor and plug it back in, to make it work again.

I thought it might have been a software issue, since its was an old windows install with lots of stuff, so i took the step to reinstall a fresh windows 10, newest drivers and so on.

But it still happens.
Some time its hours in between, some times minutes.

Screen is connected via DP, to my Asus GTX 980 strix.
I tried both DP plugs on the GFX Card, also tried the included DP cable and a brand new one.
Tried resetting the screen, tried turning off different features, no luck.

Hoping anyone got any idea?
Would love not having to do an RMA