Predator G9-791 - Battery not charging

GearGear
GearGear Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hiya, I own a Predator 17 laptop however the battery refuses to charge anymore.

 

When I hover my cursor over the battery icon it says:

 

"0% available (plugged in, not charging)."

 

Things I've tried so far:

 

1. Restarted laptop

2. Uninstalled all battery drivers from Device manager and restarted laptop

3. Ensured all my drivers and windows updates were up to date

 

I would really appreciate the help.

Answers

  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru

    We suggest you set up your unit for repair. We understand that having to send the unit in for repair is not the ideal solution but you will need to call tech support for help with this issue since you tried the procedure we recommend to fix this problem.

    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.