G9-592 Wi-Fi disappears after sleep

DrRashid
DrRashid Member Posts: 2 New User
edited March 2023 in 2017 Archives

The Wi-Fi adapter disappears every time the notebook goes to sleep. I have tried all solutions.

 

Installed latest drivers from Killernetwork.

 

Latest bios is installed.

 

Disabled allow windows to turn off device to save power.

 

The only solution I have now is to put the notebook back to sleep one more time and then when it wakes up the adapter is back.

 

Anyone else have this problem ? if so how did you solve it ?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder

    If it doesn't fix and keeps dissapearing i suggest you remove killer suite completely and then try again to see if it will cause the same problem.

    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • DrRashid
    DrRashid Member Posts: 2 New User

    removed the suit ... but that didn't solve the problem ... for now have disabled sleep ... wasn't expecting this sort of problems from this class of laptop Smiley Sad