Built in HDMI port not working on my predator G9-593

minhajz
minhajz Member Posts: 3 New User
edited March 2023 in 2017 Archives

Hi Guys, 

 

I have recently got my Acer Predator G9-593 laptop and due to some unknown reason, the HDMI port stopped working after a couple of weeks. The laptop also freezes up a lot and sometimes doesn't wake up from sleep mode. 

 

I have tried using different HDMI working cables and different monitors but nothing works. Any inputs on the above will help.  

Answers

  • Flx
    Flx Member Posts: 466 Seasoned Practitioner WiFi Icon

    All your drivers and BIOS have been updated properly?

  • minhajz
    minhajz Member Posts: 3 New User
    There was a hardware issue with the port itself and the service center replaced the complete motherboard