Acer Predator 17: Keyboard stopped responding. Turned off and did not shut down

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  • tinymushroom
    tinymushroom Member Posts: 1 New User

    i've been using my predator 17 since january 2018 and no such issue ever happened before… until yesterday. so i went into the support community and tried the above suggestions, mainly resetting the battery with a pin while holding down the power button: no success. i unscrewed the battery door on the laptop back: ditto. my laptop remained stubbornly on.
    so i unhooked it from the power supply and plugged my cooling pad to it and let its battery fully drain. few hours later, it was predictably off. turned it on again and worked on it normally.

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