Predator G6-710 Serial/SNID Not Recognized

Ruggerbugger
Ruggerbugger Member Posts: 3 New User
edited March 2023 in 2017 Archives

Hello,

 

I purchased a Predator G6-710 on Feb. 15, 2017, but every time I try to register the product on the Acer website, it says that my serial number and SNID are not valid.

 

This also prevents me from using the Chat Support feature.

 

 

Can someone help me please?

 

Thank you, 

John 

 

[edited for privacy - THIS IS A PUBLIC FORUM - please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

Best Answer

  • Jose-Acer
    Jose-Acer Administrator Posts: 1,336 Community Administrator
    Answer ✓

    Hello John,

     

    I'm very sorry for the inconvenience.  I requested the S/N to be added into our system.  It should be working now.

     

    Thanks,

    Acer-Jose

Answers

  • Jose-Acer
    Jose-Acer Administrator Posts: 1,336 Community Administrator
    Answer ✓

    Hello John,

     

    I'm very sorry for the inconvenience.  I requested the S/N to be added into our system.  It should be working now.

     

    Thanks,

    Acer-Jose

  • Ruggerbugger
    Ruggerbugger Member Posts: 3 New User

    Fixed! Thank you so much for your help!