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dec0yable
Envios: 18

aspire v3-571g usb 3.0 port not recognising anything

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Hey everybody,

 

So i put a new Windows 8 on my pc due too my old HDD dying --' and my recovery partition was corrupted so i had to clone the c:/ drive of a friend of mine with a similar laptop on my new sshd.

Untill now everything was working fine some double drivers but they posed no problems but i have 1 problem with my 1 usb 3.0 port, it won't recognise anything, when i put in my external hdd it fires up so i know the port is giving power but it doens't recognise the drive, same goes for my usb wireless mouse and usb drive.

I know its not the drives or mouse themselves because when i put them in one of my usb 2.0 ports they function without problem.

 

I have already tried uninstalling the drivers, restarting the computer, took out the battery for several minutes and so on.

 

Any ideas?

Thanks a lot

 

edtit: i also remarked that in the devices and printers there is a device called unknown USB device (port reset failed)

ACE Pathfinder
IronFly
Envios: 2.451

Re: aspire v3-571g usb 3.0 port not recognising anything

Windows logo key + X
click on Device manager

if Yellow exclamation mark is present
double click on it
choose "Details" tab
from dropdown menu, select HardwareIDs
click on the first value and copy/paste it here


If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution" if you solved your problem.
I'm not an Acer employee. :smileyhappy:
Contributing Member
dec0yable
Envios: 18

Re: aspire v3-571g usb 3.0 port not recognising anything

It says USB\RESET_FAILURE...

Contributing Member
dec0yable
Envios: 18

Re: aspire v3-571g usb 3.0 port not recognising anything

Anyone an idea?

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