acer aspire M5-583P-9688 and the battery icon is charged power cord out it dies

kittyanne
kittyanne Member Posts: 1 New User

I have an acer aspire M5-583P-9688 and the battery icon is charged.  When I take out the power code the computer shuts down.  I have tried display manager, power options and did a recovery.  Any suggestions? Please and thanks

Answers

  • Clyde
    Clyde Member, Knowledge Author Posts: 420 Mr. Fixit WiFi Icon

    Sounds like the internal battery may be dead or disconnected. I would call Acer and try to get a warranty repair.

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