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acerj
Envios: 3

Shutdown problem after windows 8.1

After installing Windows 8.1 update on Acer Aspire E1-532 there is a problem with shutdown procedure. Screen goes black but notebook is still working, i hear the fan, see blinking leds...

 

 

Acer Technician
Acer-Blayn
Envios: 1.542

Re: Shutdown problem after windows 8.1

Haven't heard of the issue you are describing. You can try loading the latest video driver and BIOS for your system. You can download these files at http://www.acer.com, click Support, then Drivers and Manuals.

Important Links: US Driver Downloads | Knowledge Base Articles | Service Locations
Remember to mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

Visitor
stef-bruynseels
Envios: 1

Re: Shutdown problem after windows 8.1

Hi, I have the exact same problem after updating to Windows 8.1. If I try to 

shutdown or enter sleeping mode, the screen goes black but the system keeps 

running up until the battery dies out.

 

Visitor
bukkakefan
Envios: 1

Re: Shutdown problem after windows 8.1

I experienced the same issue last night after updating several drivers. I just rolledback driver for the Intel HD Graphics 4000 from 10.18.10.3412 to 10.18.10.3379 and it seemed to have resloved the issue. Good luck

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