Problem with HDMI on aspire e1-571

zzipp
zzipp Member Posts: 3 New User

I have a problem with HDMI connector, don't have a picture on my tv. 
I thinked that the problem is win 8, then I downgraded to win 7, but I still don't have signal on my TV, and now, I think the problem is driver, or type of HDMI cable. Which one version of HDMI connector is in my notebook, couse I try to find that information, but unsuccessfully. please help me.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
  • zzipp
    zzipp Member Posts: 3 New User

    Yes, I reviewed the articles you have available, and I still don't have picture on my TV.
    I think the problem is hardware, but I don't know where you have service for repair , and where are may give to you my laptop, because he is still in warranty.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Service locations are linked in every post signature of Acer technicians.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • AliAbdullah
    AliAbdullah Member Posts: 1 New User

    Dear Gent, 

    I have problem with the HDMI port in my ACER E1-571G Laptop...I connected handycam to it but it doesn't read the camers and also the HDMI poert didn't fell it's connectin...I have installed the newest driver of VGA Graphics on it ..but still can not read the HDMI cable of the camers ...notice that Ive tried new HD cable for the camera....but still have same problem ...need your help Gent....or if you have valid driver to solve this issue.

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