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Tajchy
Envios: 3

Acer e1-510 freezes, fan running constantly, crashing (Windows 8.1 pro 64bit)

Hi, I have big problem with my Acer E1-510, brand new.

At first I had hard time to even install OS.  When I enter to boot menu, even then laptop freezes, fan start running constantly and I can't do anything, I must shut down.

 

I had to restart my laptop 5 times, just to begin instalatin of Windows. After I installed Windows, this freezing happening all the time.. Sometimes it freezes after turning on the laptop, somethimes working 10-15 minutes and then freeze.

 

Version of bios is 2.11 , so I can't change the bios to fix that.

I tried to install patch, but when I create USB Flash Shell Disk, and enter fs1 command , i got this:

 

'fs1' is not recognized as an internal or external command, operable program, or batch file

Exit status code: Invalid Parameter

 

I don't no what to do to fix my laptop?

 

ACE Pathfinder
IronFly
Envios: 2.451

Re: Acer e1-510 freezes, fan running constantly, crashing (Windows 8.1 pro 64bit)

if the notebook is brand new and has this kind of issue, the best solution is to contact your regional Acer support for a warranty repair or take it where you bought.


If i was helpful, a KUDOS is appreciate and remember to mark "Accept as Solution" if you solved your problem.
I'm not an Acer employee. :smileyhappy:
Regular Visitor
Tajchy
Envios: 3

Re: Acer e1-510 freezes, fan running constantly, crashing (Windows 8.1 pro 64bit)

[ Editado ]

I got this laptop as a present from my cousine, we are not living in same country, so I am trying to fix this on my own.

I am sure that some people have reported this issue, that I am not the first one. Is there any solutin?

Regular Visitor
Tajchy
Envios: 3

Re: Acer e1-510 freezes, fan running constantly, crashing (Windows 8.1 pro 64bit)

[ Editado ]

Nobody doesn't have any solution?

My brother also have same laptop, and his laptop working fine. I got idea to switch RAM memory just for test - same problem remains.

After that, I switched HDD and result is:  laptop can work much longer, but still  freezes. Sometimes it works for an hour, sometimes freezes after 5 minutes.

 

Both laptops have same version of bios, is it possible to downgrade mine to 2.05 version, just to see will it work better? Or to run some tests to see what is happening when laptop freezes?

All I know is that fan running really fast when laptop freezes, and I can't do anything then, just to power off.

 

Bem Vindos

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