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New Visitor
nharris
Posts: 2
Registered: ‎03-14-2013

my laptop is now saying there is acer incompatibility with windows 7 - what do I do?

I've had my laptop for 2 years and often the internet explorer just stops working. This morning a message came up once i turned it on that said there is Acer compatibility issues and there was no known diagnostic fix - help!

New Visitor
nharris
Posts: 2
Registered: ‎03-14-2013

Re: Acer Update compatability issue

Me too - would be nice if Acer would post an answer

New Visitor
hool21
Posts: 1
Registered: ‎03-14-2013

How can I re-install Acer Empowering Technology on my Acer Aspire 9410 in Windows 8 ?

After upgrading (from W Vista to W 7) my Acer Aspire 9410 I lost Acer Empowering Technology.

Now I have installes W 8. How can I reinstall AET ?

Member
francis20041
Posts: 9
Registered: ‎03-14-2013

Re: Acer Update compatability issue

Same issue with my Acer Aspire 5253 just this morning. When i click on "find online solution" it says that there is no solution and that windows will notify me when there is one. When i went to the Acer support it says to click on the "download Updater Hotfix" But that screen never comes up. Very frustrated.  Acer needs to get their **bleep** together and address this issue.

Acer Technician
Acer-Blayn
Posts: 1,455
Registered: ‎11-13-2012

Re: Acer Update compatability issue

Acer is aware of the issue that has been reported and has been working with Microsoft on a resolution. The link to the update should be working now, however, you may need to restart your system for the update to install correctly. If you are still having problems, Acer has posted these updates on our site for downloading. You can find a link to download the updates at our support article http://acer.custhelp.com/app/answers/detail/a_id/29568. If you are still having problems, please continue to post and we will assist in any way we can.

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Frequent Visitor
wingnut
Posts: 2
Registered: ‎03-14-2013

I have an Acer Aspire 5733Z

Every time i re-boot a window pops up saying Acer needs to upgrade, but there is compatability issues with the windows i am running and to contact Acer for the safe upgrade. Can you help me? Thank you, Chris......

Frequent Visitor
wingnut
Posts: 2
Registered: ‎03-14-2013

Re: Acer Update compatability issue

Amen to that. I just posted the same. Tried calling 3 times, but i could'nt understand any of them. Terrible english. Need to put that automated lady on there. MAN!!! My Norton360 alrted me to the problem now. So Acer better get cracking.

New Visitor
skilljax
Posts: 1
Registered: ‎03-15-2013

Acer updater incompatable with windows 7

Received message from Windows that Program: 

AcerUpdate Pub.-AcerIncLoc.C:\ProgramFiles\Acer\AcerePowerManagement\ePowerTray.eve

was incompatible

 

They did not have a fix for it but Acer did.  Please advise.

Member
francis20041
Posts: 9
Registered: ‎03-14-2013

Re: Acer Update compatability issue

Thank you Acer.  Problem solved.

New Visitor
Patrice82
Posts: 1
Registered: ‎03-15-2013

I have an Acer Aspire 5733z and the system had a problem updating saying the sytem is not supported

I have an Acer Aspire 5733z series and I had an update that couldn't update because it's not compatible with windows 7. What do I need to do?

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