Notebooks & Netbooks

[JohnRD]

Jack,

The erecovery sounds like it might take some time in resetting up my computer. For varous reasons I can't "stand down" immediately but I will get back to you in a couple of weeks and update you of the situation.

Again, for now, thanks for your patience.

Regards

John 

[JohnRD]

HI Jack,

Back on line.

I did the ercovery yesterday and then had a jolly (?) putting things all back to gether again. Sadly, it did not have the desired result, still no sound.

Regards

John

[JackE]

Hi again John:

I've reviewed our previous messages. I don't think you've mentioned that you've  tried to toggle the speaker on and off with the Fn+F8 key combination. Have you tried this? I may have missed it.

Jack E/NJ

[JohnRD]

Jack,

Just tried it. It was unmuted and changed to muted and then on repeated came back to unmuted.

John

[JohnRD]

Sorry, still no sound from computer.

John

[JackE]

John:

Take a look a device manager again. What errors, if any, does it show now?

Jack E/NJ

[JohnRD]

Jack.

See image below. In the bottom half there is a message which included a path to a file. There is no "AppData" folder at the location and so this file does not exist. Also some of the errors refer to  Error Code:0x80070005

[JohnRD]

Jack.

Not fully understanding this I think that the image might be misleading. I think that it;s the error log for the computer, not specifically the sound system.

There are no events listed in the Realtek specific events listing

John

[JackE]

Hi John:

Go to control panel. Then search for 'device manager'. Does 'device manager' report any new errors for the various devices on your system?

Jack E/NJ