Notebooks & Netbooks

[JohnRD]

I have an Acer Aspire E1-532-2448 and I have just tried to pair it with a Bluetooth speaker iHome. I have failed to make the pairing as it immediately disconnects after connecting. I am getting a message:

Removal of device node 'BTHENUM\{0000110c-0000-1000-8000-00805f9b34fb}_LOCALMFG&0045\7&32bd02fd&0&001BB8787C93_C00000000' failed with error code 0x800F020B.

I have given up but I cannot now get the computer audio speakers to work. I can listen via headphones but the computer speakers will do nothing. Can anyone help? 

JohnRD

[JackE]

Win7 or 8? Does device mgr show any error messages?

Jack E/NJ

[JohnRD]

The errormessage aove ame from the Device Manager. I'm running Windows 8.1

John

[JackE]

The error code suggests that your machine might not be equipped with the bluetooth hardware that depend on those drivers. So the system might have been trying to automatically remove the device drivers and couldn't quite finish the job. Does device mgr show any device problems now after the failed and presumably-removed bluetooth driver installations?

Jack E/NJ

[JohnRD]

Jack,

I'm not very good at the internals of the computer but I have checked the Device manager see below. There is a caution against the Bluetooth Audio DEvice and I thought that that might be the problem but the event dates don't stack up with today's date. So I'm puzzled.

Regards

John

[JackE]

OK. I first suggest trying to disable the bluetooth device from device mgr to check if your machine's speakers come back to life. If not, then go back into device mgr and uninstall the bluetooth driver. You'll probably have to re-boot to make these changes. Report back with results.

Thanks

Jack E/NJ 

[JohnRD]

Jack,

I've had to uninstall and reboot the machine. Still no sound other than via headphones. Could it be something as stupid as the jack socket? I seem to recall that when the jack is inserted it breaks the contact to the speakers. Is it feasible that the contact is still no remade? I have to say that I only used this socket for the first time last night.

John

[JackE]

That's also possible John. Check to see if your speaker icon recognizes when the headphones are plugged in and when they are unplugged. May take a few moments for it react to the changes. Then right click on volume control properties to make sure all the sound devices are enabled.

Jack E/NJ  

[JohnRD]

Jack,

I've opened the volume controls both at the bottom right of the screen and in iTunes and evrything seems to be working. I right clicked the Speaker icon for the Realtek system and that says everything is OK - just can't hear it!

There was no obvious change in anything when I plugged in the headphones or took them out.

Regards

John

[JackE]

>>>There was no obvious change in anything when I plugged in the headphones or took them out.>>>

If you gave it enough time to react, the headphone image should appear and disappear when you click on the speaker icon depending on if they're in or out. If the contacts are somehow stuck, I would expect the headphone image to remain whether they're in or out from your description.

Jack E/NJ