Acer Aspire E 15 Skype $10 card

Solox
Solox Member Posts: 1 New User
edited September 2023 in 2019 Archives

I have recently purchased a Acer Aspire ES1-511 that came in the student bundle. I have tried to redeem the Skype $10 card by following the instructions for it but when I register my product i don't recieve an email with the Skype code or McAfee card. Is there any way to find these codes. I have looked through my junk and spam folders also.

Answers

  • keith111
    keith111 Member Posts: 79 Troubleshooter

    The email may not be spontaneously transacted upon by the prospective clients. Check your email periodically for the response. Send or have a test email sent to your email inbox to see if it is functioning properly. Let us know how you're fairing in this matter.

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Sorry you did not receive the code when you registered your product. Can you please send me a private message with your serial number, I can work with you offline to get you the code for your offer.

  • bjbrads
    bjbrads Member Posts: 3 New User

    I too have purchased a Acer Aspire E5 521-23KH laptop with free 400 minutes ($10.00) voucher and McAfee 6 month voucher once laptop is registered. You are supposed to receive a email 24 hrs after registering the laptop with Acer from Acer with the voucher codes. NEVER RECEIVED THEM!!!!!!!!!! I called Acer about it and only got the RUNAROUND !!!! So apparantently it was a marketing ploy that was a lie.

     

    [edited to comply with guidelines]

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    bjbrads,

     

    Sorry you did not get the code when you registered. I can assure you this is not marketing ploy. Please check your spam folder and possibly the promotions folder, if you are on gmail, to see if the email may have been automatically routed to a different folder.

     

    If you still do not find the code, please send me a private message with your name, telephone number, and serial number, and I will assist you in getting codes for this offer.

  • bjbrads
    bjbrads Member Posts: 3 New User
    Acer blayn- would you please tell me how I am supposed to send a private email without your email address?
  • bjbrads
    bjbrads Member Posts: 3 New User

    Sent you a private message with the info you requested.  Just waiting for a call........................

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I replied to your message. Please read the details and let me know if that resolves your issue. If not, please let me know and I will have a technician call you. If you require a callback, it can take up to 1 business day.

  • zfatahi
    zfatahi Member Posts: 1 New User

    I also have this problem. It'dbe great if i can get it.

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    To redeem this offer, you must go to http://account.acer.com and create an account. Once your account is created, click Register Product, and complete the product registration. Once the registration is complete, you should receive an email within 2 days with the registration codes. If you are still unable to get the codes, please send me a private message with your name and telephone number, and I will have someone contact you.

     

  • Omaralaa
    Omaralaa Member Posts: 1 New User
    edited July 2019
    كيف احصل علي ايصال قيمه شحن سكايب


    How to Get Your Skype Shipping Rate Delivered

    [Post edited as the member posted in Arabic language -Acer-Harvey]
  • Harvey-Acer_Retired
    Harvey-Acer_Retired Member Posts: 400 Specialist WiFi Icon
    Hi,

    Sorry, just to clarify, the Acer Forum Discussions were designed as a peer to peer support community where Acer users help other Acer users. This community is not a direct portal to Customer service or sales (store), Acer employees (moderators) read the various topics posted here and you will notice that some will interact with members when appropriate, but primarily we want the community to be a place where members can exchange their own advice and ideas.

    I recommend you to please contact the store customer service line directly for better assistance:  https://store.acer.com/en-ph/contact

    Thank you for your interest and participation in the Acer Support Forums.

    Note: This thread will be now closed. 

    BestRegards, 

    Acer-Harvey. 

    Smile :)
This discussion has been closed.