Acer Aspire Boot Up/Colour Problem

JSMarsden
JSMarsden Member Posts: 2 New User

Hi,

 

I contacted Acer in about February with my problem and they informed me that I would have to pay £80 if it turned out to be a software problem, despite hardly installing any software since purchase on it and had just spent over £500 on them.

 

Anyway, I formatted and the problem seemed to go away but has now reappeared (keeps getting worse) and its a month out of warranty... surprisingly.

 

Whenever I boot my PC up from sleep mode, I can sometimes get past my password screen and then the full screen will turn white, then blue, then pink, etc etc untill it eventually turns off. (See video below)

 

https://www.youtube.com/watch?v=OQ9F7WSsW4E

 

I have recently updated my graphics driver and the problem still persists, all windows updates are also installed as they eventually force themselves to do it on regular shut downs.

 

thanks a lot

 

James

Answers

  • JSMarsden
    JSMarsden Member Posts: 2 New User

    Also just been to the FAQ part and found nothing. Is it likely to be GPU because this happens every single time on boot up

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